Unlock "Sign Out Not Available Due to Restrictions on iPad or iPhone"

by The Aceclicks Team Unlock Tips Published On Dec 14, 2023 Updated On Dec 14, 2023
Table of Content

When trying to log out of your Apple ID on your iPad or iPhone, you might come across the issue that Sign out is not available due to restrictions. In this guide, we will show you:

  1. What is causing sign out of the Apple ID due to restrictions
  2. How to fix the sign-out not available error

So, let's get right to it!

Apple ID Sign Out is Not Available due to Restrictions

What Does "Sign Out Is Not Available Due To Restrictions" Mean?

When you encounter the message "Sign Out Is Not Available Due To Restrictions" on your Apple ID, it means that there are certain limitations or controls in place that prevent you from signing out at that moment. This could be due to various reasons, and it's important to explore a few possibilities.

Family Sharing Settings:

If your Apple ID is part of a Family Sharing group, the family organizer may have set restrictions that prevent members from signing out independently.

Screen Time Restrictions:

Screen Time, a feature on Apple devices, allows users to manage their device usage. If your Apple ID is subject to Screen Time restrictions, signing out might be restricted.

iTunes and App Store Purchases:

If there are outstanding payments, subscriptions, or content downloads linked to your Apple ID, the system might restrict signing out to ensure that all transactions are settled.

Device Management Profiles:

Organizations or educational institutions may enforce device management profiles on iOS devices. These profiles can limit certain actions, including signing out of the Apple ID.

To address this issue, start by reviewing each of these potential reasons.

Unlock "Sign Out is Not Available Due to Restrictions" on iPad or iPhone

Option 1. Remove Device Management Profiles

Mobile device management works well on devices but users are restricted from operating the device freely due to regulations. Users may try to remove MDM profiles first to solve the sign out is not available due to restrictions issue.

However, removing MDM profiles from institutional iPads or iPhones is difficult and cannot be done by users alone. Third-party applications such as LockPass unlocker can be used to remove the profiles, but the direct and first method to try is to contact the IT branch of the institute to remove the profile legally.

Option 2. Turn Off Content & Privacy Restrictions

The screen time function is a feature Apple created to tackle smartphone addiction. It makes the user aware of the time spent on their mobile devices. By doing so, users and parents can manage how often they would use their iPhones or iPads. Limits can be set.

"Content and Privacy" is one of the things that you can control via Screen Time. When you turn on Content and Privacy restriction on your iPhone or iPad, you will not be able to sign out of your Apple ID. This restriction disables certain features and functions of the device.

Here's how to disable the content and privacy restriction on your iPad or iPhone:

  1. First, go to Settings > Screen Time > Content & Privacy Restrictions. 
  2. Then, toggle off the button to disable the Content & Privacy Restrictions.
  3. Input your screen time passcode to be able to change this setting.

disable Content and Privacy Restrictions

If the sign-out option is still greyed out even after disabling the content and privacy restriction, you could try to disable the Screen Time on your own device or your child's device completely.

Option 3. Turn Off Screen Time for Your Personal Device

To turn off screen time on your own iPad or iPhone, follow the listed steps below.

  1. You must go to Settings, then click  Screen Time.
  2. Then, scroll down and tap on Turn Off Screen Time.
  3. A prompt will appear to ask you enter the Scren Time Passcode.
  4. After that, tap on Turn Off Screen Time again to confirm your choice.

The screen time feature is now disabled and will not run until you manually activate it again.

Tips: If you forgot your Screen Time passcode, check out how to reset it.

Turn Off Screen Time for Your Personal Device

Option 4. Turn Off Screen Time for Your Child's Device

If you're attempting to sign out of your ID that you've added to a child's device, the steps are similar. Just follow these steps:

  1. On the parent's device, open Settings, and then go to Apple ID name > Family Sharing > Screen Time.
  2. Select the child's iPhone on which Sign Out is not available due to restrictions, tap Change Screen Time Passcode.
  3. To proceed, tap Turn Off Screen Time Paccode, then enter the Screen Time passcode, and then tap Turn Off Screen Time passcode again.
  4. Now, go back to your child's iPhone and restart it. Then, go to Settings and you should see the Apple ID Sign Out is available.

Turn Off Screen Time for Your Child's Device

You should be able to remove the restrictions on sign out your Apple ID using the above methods. If you're still unable to sign out, you may need to contact Apple Support for further assistance, providing them with details about your specific situation. They can offer personalized guidance to help you resolve the issue and regain control over your Apple ID.

After Turning Off Screen time, Do A Restart or Force Restart

After turning off Screen Time on your iPhone or iPad, try to restart or force restart your iPad or iPhone:

Restart your iPhone or iPad:

If the Sign-Out button is stubbornly grey, give your device a little break. Restart it by turning it off and then back on.

Tips: If you're not sure how to restart, here's how you can force restart:

  1. For iPad with Face ID: Quickly press and release the Volume Up button. Quickly press and release the Volume Down button. Then, press and hold the Power button until you see the Apple logo.
  2. For iPad with a Home button: Press and hold both the Home and Top (or Side) buttons until you see the Apple logo.

After restarting, be patient. Sometimes, it takes a little time for things to settle.

Check the Sign-Out Option:

Now,go back to Settings, tap your Apple ID, and see if the Sign Out option is now clickable. If it is, great! You can sign out of your Apple ID right away by tapping it.

These steps should help you get past that greyed-out Sign Out button. If it's still causing trouble, consider reaching out to Apple Support for personalized assistance.

What to Do If You Forgot Screen Time Passcode on iPad or iPhone?

You'll need to enter your Screen Time passcode before disabling the Screen Time feature. But what if you forgot your Screen Time passcode and cannot reset it? Fret not, as LockPass unlocker is an iPhone unlocking tool you can use to bypass Screen Time passcode, MDM lock, and screen passcode.

It is well-known software tailor-made to address your mobile concerns and one of the safest ways for Apple users to unlock their devices.

Simply follow the steps below to remove the "Sign out is not available due to restrictions" message using LockPass unlocker.

Step 1. First, you must download LockPass unlocker and install it on your computer.

Step 2. Once done, open the program and choose Remove Screen Time Passcode.

Step 3. Then, connect your iPhone or iPad using a USB cable to the computer. Ensure that the device has already been connected to the PC before this scenario.

Step 4. Once connected, tap on Start.

Step 5. A prompt will appear that will list the steps to disable Find My. Follow these steps as the feature must be turned off before getting rid of the screen time passcode.

Step 6. After turning off the Find My, LockPass unlocker will start removing the screen time passcode. A progress bar will be shown on the screen, wait patiently until completed.

After removing the screen time passcode, the iPhone or iPad will restart on its own. You have now successfully removed the screen time passcode on your iPhone or iPad.


Regardless of your reason for wanting to sign out of your Apple ID, it is really bothersome to face restrictions preventing you from doing so. There are different ways to fix the error "Sign out is not available due to restrictions."

But if you forgot your screen time passcode which is necessary to fix this issue, we recommend using LockPass unlocker. This tool will ease your worries if you ever forget your screen time passcode. It's simple, it is accessible, and it gets the job done.

The Aceclicks Team
Being at the forefront of iOS and Android device management, our Aceclicks team is acutely aware of the growing need for exceptional support for iPhone and Android users. This realization inspired the development of our widely adopted Aceclicks iPhone and Android software suite.
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