Contact Us

If you have any questions, just reach out to us and we'll respond as soon as we can.

Direct customer support contact

Simply send us a message regarding your question or concern, and we'll get back to you as soon as we can.

Press, media and affiliate partnership

For any inquiries related to press, media, and affiliate, please speak directly with our marketing leader.

Frequently Asked Questions

Is there phone support available?

Unfortunately, we do not offer phone support at this time. To get in touch with our Support Superstar Team, please use Aceclick FAQs or direct messaging for prompt assistance.

Who provides support for Aceclick?

Our dedicated Support Superstar Team is here to help you with any inquiries, questions, or concerns you may have about our services. Feel free to reach out to them through Aceclick FAQs or direct messaging.

What information should I provide when contacting the Support Team?

To ensure a timely and accurate response, please provide detailed informations, including:
1. Usage: Describe how the issue occurs.
2. Screenshots/Videos: Attach relevant visuals to help us better understand your issue.
3. Software version and operating system you are using.

How long does it take for the Support Team to resolve an issue?

Issue resolution times may vary, but our Support Team is committed to resolving issues as quickly as possible. In addition, our R&D team will locate the problem as soon as possible. Rest assured, your concerns are our top priority, and we'll work diligently to find a solution for you.
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